Frequently Asked Questions

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About GetUp

What is GetUp?

Is GetUp affiliated with any political parties?

GetUp Campaigns

What does GetUp campaign on?

I know about an important issue that you aren’t working on. How can I get a campaign up and running?

Does GetUp campaign on international issues?

If you campaign on issues, why do you get involved in elections?

Getting Involved

How can I become a GetUp member?

How do I volunteer?

Can I work at GetUp?

Can I offer my professional services to GetUp?

Subscription Troubleshooting

How can I change my personal details?

How do I reset my password?

How do I unsubscribe from GetUp emails?

I already unsubscribed but have continued to receive GetUp emails – what’s going on?

I'm a member but I haven't received updates from GetUp recently – what’s going on?

Can I unsubscribe from a specific campaign?

Why do you only ask for my email and not ask for my name when I sign a petition?

How did you get my email address?

Donations

I’d like to know more about the donations that fund GetUp

Are there other ways to donate instead of using a credit card on the website?

How can I change or cancel my regular donation?

Are you a non-profit organisation?

Are donations to GetUp tax-deductible?

What is your donations policy?

Is the donation page secure?

Why is my donation not being processed? It says it has been declined.

How can I include GetUp in my Will?

I want to receive GetUp emails, but can you stop requesting donations from me?

Technical Issues

I'm having problems navigating the GetUp website

When I put my postcode in to your website to send an email to my MP, the electorate that pops up is incorrect. What’s going on?

Why are the videos in your emails not playing?